If you are looking for an online casino experience that is pleasant and secure, then STAKES Casino is the perfect choice for you. Established in 2016, STAKES Casino offers a modern website layout that is pleasing to the eye, complete with a well-stocked lobby. Unfortunately, there are some potential drawbacks that could put off players.
Firstly, the welcome package is quite basic. Players are required to deposit three times to receive the full package, and the total amount is quite minimal. High-rollers won't be too impressed with this, and even players who are less serious won't be too satisfied with the offer.
Banking options at STAKES Casino are also a concern. There are plenty of deposit and withdrawal methods available, but there is a clause that states that the casino can refuse to process payments at their own discretion. This could be a problem for players down the line.
The lobby is decent but can be overwhelming due to the amount of games from various providers. Furthermore, the customer service is not the greatest. The live chat and contact form are available, but response from the contact form is slow. Given the clauses in the terms and conditions, it’s hard to trust that customer support will be helpful when it comes to dealing with issues.
If you are looking for an enjoyable and safe online casino experience, STAKES Casino is not the ideal option. With its bland welcome bonus and questionable banking options, it is best to look for a more suitable online casino.
Main Features
Strong Layout
Well-Stocked Lobby
Underwhelming Welcome Package
Questionable Banking Options
Over-Saturated Lobby
Questionable Customer Service
Pros
The website has a strong layout that is pleasing to the eye
The lobby is well-stocked
The welcome package at Stakes is pretty bland
Plenty of deposit and withdrawal methods available
The lobby is decent
Live chat and contact form are both available
Cons
The welcome package at Stakes is pretty bland.
Players should also be wary of the banking options at Stakes Casino.
The lobby at Stakes Casino isn’t the worst thing about it, but it’s over-saturated with games from too many providers.
The customer service at Stakes Casino is also questionable.
It’s really hard to justify signing up with Stakes Casino for an average experience.
Promotion and Bonuses
The welcome bonus at STAKES Casino is not very impressive, requiring players to make three separate deposits to receive a small bonus. There are also various banking options available, but the casino reserves the right to modify credit card/debit limits or refuse to process withdrawals/deposits. There is also a large selection of games in the lobby, but it can be overwhelming. The customer service is also questionable, and response times from the contact form can be slow.
No Deposit / Free Spins?
At the time of writing, STAKES Casino does not offer any no deposit bonuses or free spins.
Withdrawal Processing Time
The processing times for withdrawals from STAKES Casino depend on the payment method you choose. Generally, withdrawals take up to 24 hours to process, with e-wallets being the fastest and debit/credit cards taking a bit longer. However, there is no guarantee that your withdrawal will be processed within 24 hours, and it may take longer depending on the payment method you use.
About the brand & regulatory information
STAKES Casino is an online casino owned by Stakes Group and founded in 2016. It is licensed in Curacao and is audited by independent third-party organizations such as iTech Labs and eCOGRA. Players should be aware of the low welcome bonus and the clause that allows the casino to modify or refuse to process any deposits or withdrawals. The lobby is full of games from many providers, and customer service is available but response times may be slow.
Security and fairness
STAKES Casino has been around since 2016 and, at first glance, it appears to be a fair and secure online casino. However, there are a few issues that could be a dealbreaker for many players. The welcome package is lackluster, the banking options have a clause that could be a problem, the lobby is over-saturated with games, and the customer service is questionable. Ultimately, it's difficult to recommend STAKES Casino for an average gaming experience due to its weak welcome package, banking options, game lobby, and customer service.
Customer Support
Customer support options that are available without mentioning STAKES Casino include chat, email, phone, contact form, and customer service.
In Conclusion
In conclusion, while STAKES Casino may have a decent lobby and a wide range of games, the poor bonuses, banking issues, and customer service make it difficult to recommend this casino as a player would likely have a better experience elsewhere.
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